S B. FINISHING SCHOOL OF ETIQUETTE EDUCATION

What is the 15 20 60 90 rule? The 15 20 60 90 rule is a guideline for structuring communication during a crisis.

talk serves as the essential social lubricant. This indispensable icebreaker thaws the initial frost of unfamiliarity, paving the way for more meaningful connections. It is the gentle overture that signals openness and approachability —a vital precursor to any relationship, whether professional, platonic, or romantic.

By: Susie Wilson, Leading Etiquette Expert With the changing roles of women in the workplace, and workplace etiquette becoming more the...